Shipping

All prices on the website include FREE standard shipping worldwide. And in order to meet more and more customers around the world, we have Amazon warehouse in United State, Germany, United Kingdom, France, Spain and warehouse in China. We will arrange the delivery according to your country and our goods inventory. (More warehouse around the world Coming soon!Please expecting!)

 

Shipping Time

Delivery times vary from country to country. Delivery will be arranged within 48 hours after receiving the order.

  • Shipping from Amazon warehouse:

  • Shipping time will be about 3-7 days(Exclude force majeure)

  • Shipping from China warehouse:

  • Express Shipping: Within 3 - 7 working days, FREE (orders above $260)

  • Standard Shipping: Within 10 - 30 working days, FREE (orders under $260)

(Notice: Standard Shipping usually takes 10 - 30 days to arrive, however in rare cases they can take up to 60 days)

 

Returns & Refunds

  1. You have 30 days to return your item(s) from the date of delivery. The item(s) needs to be new, unused and in its original packaging in a saleable condition.

  2. You are responsible for all Returns shipping costs. We recommend that you send your set back with a tracking option because MORGIANA will not be responsible for lost packages.

  3. You must contact us prior to sending your return. You may contact us by e-mail at info@morgianatableware.com. We always guarantee a response within 24 hours and will be happy to help you!

  4. A full refund will be provided to the original method of payment after we have received, inspected and confirmed that the returned products were not opened.

  5. All customers must contact us after sending the package back and provide us with the tracking information in order for us to process the refund. 

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